solvearem™ and solvearem.com are owned and operated by Hefei Huacheng Technology Co., Ltd.

References to “solvearem™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.

By accessing or using solvearem.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms and applicable law.

You may not use the website to:

• Violate applicable laws or regulations.
• Commit fraud or submit false or misleading information.
• Attempt unauthorized access to systems, accounts, or data.
• Introduce malware, malicious code, or harmful technology.
• Interfere with website security, availability, or operation.
• Use automated tools to scrape or collect website information without authorization.
• Collect another person's information unlawfully.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent your identity or relationship with solvearem™.
• Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified, subject to applicable law.

The solvearem™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, original design concepts, and other original website content are owned by, licensed to, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to you.

Where protected by applicable law, users may not reproduce, manufacture, imitate, or commercially exploit solvearem™ original product concepts, designs, graphics, or distinctive presentations without authorization.

Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person's rights.

By voluntarily submitting content for publication, you grant solvearem™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy .

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

We make reasonable efforts to present website content and product information accurately. However, colors may appear differently because of photography, lighting, screen settings, and display calibration.

solvearem™ focuses on floral arrangement tools, indoor floral display products, and flower- preservation essentials. Product dimensions, materials, finishes, colors, and decorative details may vary by product.

Product information may be corrected or updated if an error, inaccuracy, or omission is identified. Please review the relevant product listing before placing an order.

solvearem™ products are presented primarily for floral arrangement, indoor display, decorative presentation, and flower-preservation purposes.

Any artistic, symbolic, cultural, historical, or other informational content appearing on the website is provided for general informational or design-context purposes only. It does not guarantee any particular medical, financial, emotional, or other outcome.

Website content is not intended to replace qualified professional advice where such advice is appropriate.

solvearem™ uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

The website may contain links to third-party websites or services. Third-party content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily indicate that solvearem™ controls or endorses every aspect of that third party's website or service.

We encourage you to review the applicable terms and privacy information before using third-party websites or services.

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

If you suspect unauthorized account activity or a security issue involving your order, please contact customer support promptly.

Purchases submitted through solvearem.com are additionally governed by the following policies:

• Terms and Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user's location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Nothing in this section limits any rights or remedies available under applicable law.

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the revised version to the extent permitted by law.

We encourage you to review this page periodically so you remain informed about the rules governing your use of solvearem.com.